Terms of Service

You must be 18 or older (or the age of majority where you live) to create a Gate Call account. Accounts are family or barn accounts: a parent, guardian, trainer or adult rider holds the login and adds the riders and horses under it.

Many riders are children. If you add a minor rider, you confirm that you are their parent or legal guardian, or that you have their parent or guardian’s permission, and you are responsible for the information you enter about them and for the entries you make for them. Gate Call is not meant to be used by children on their own.

Anyone can view the public pages (the show finder, organization pages, show schedules, live boards and results) without an account.

• Give accurate information and keep it up to date, especially your riders' names and dates of birth, which organizations use to check age divisions.
• Keep your sign-in to yourself. Sign-in is handled by our provider, Clerk; use a strong password or a sign-in method you control.
• You are responsible for what happens under your account, including entries and payments made by adults you invite into your family.
• Tell us right away if you think someone else has used your account.

An organization (a saddle club, 4-H group, association or other show organizer) uses the organization console to build show bills, take entries and payments, run show day and post results. If you use the console for an organization, you confirm that the organization has authorized you, and the organization agrees that:

• The organization runs its shows. It sets its own classes, rules, fees, membership terms, refund policy and payback, and it is responsible for following them and for any waivers, releases or notices its shows require (for example, a state equine activity liability notice).
• The organization is responsible for its staff's use of the console and for the roles it gives them. Staff should only see and use riders' information to run the organization's shows.
• The organization is responsible for the accuracy of the show bills, results and standings it publishes. Results disputes are between the rider and the organization.
• The organization handles families' information it receives through Gate Call (entries, riders, papers) responsibly and only for running its shows and memberships.

The show finder lists horse shows, whether or not the organization runs them on Gate Call. Listings come from clubs and show organizers, from show bills people send in, and from photographs of printed show bills that are read by software and then reviewed. A listing publishes the facts read from a bill (dates, venue, host, classes, fees and the bill’s terms); the photograph of the bill is not published. Listings can be out of date or contain mistakes, including misread dates, times and fees.

We do not guarantee that any listing is accurate or that a show will take place as listed. Always confirm the details with the show’s host before you travel or pay. If a listing is wrong, or it is your show and you want it changed or removed, contact us.

• The organization is the seller. When you enter a show and pay, you are paying the organization, and the organization is the merchant of record. The organization sets the fees and decides refunds, credits and scratches under its own policy. Questions about a bill or a refund go to the organization.
• Card payments are processed by Stripe on the organization’s own Stripe account, and the money goes to the organization. Stripe’s own terms apply to those payments. Organizations can also take cash or checks at the show office.
• Gate Call is not a party to the purchase. We provide the software that records entries and bills and passes card payments to Stripe. We do not hold, receive or control the money, and we are not responsible for an organization’s refunds, chargebacks or disputes.
• Gate Call fees. Gate Call charges no platform fee today. We may introduce fees for organizations or for online payments in the future; we will tell affected users before any fee applies, and it will not apply to payments made before then.

“Your content” is what you put into Gate Call: show bills and their photos, horse papers (Coggins, vaccination records, registration papers, health certificates) and photos of them, organization and sponsor logos, live video links, notes, care logs, checklists and the like. You keep ownership of your content.

You give Small Batch Solutions LLC a non-exclusive, worldwide, royalty-free license to host, store, copy, process, display and share your content only as needed to run, improve and support Gate Call: for example, to read a show bill photograph and publish the facts from it as a listing (the photograph itself is not published), to show an organization the papers its show requires, or to display an organization’s logo and published show bill on its public pages. This license ends when your content is deleted, except for copies kept in backups for a limited time, content that was already made public (such as a published show bill or posted results), and records we or the organization must keep.

You confirm that you have the right to share your content, that it is accurate to the best of your knowledge, and that sharing it through Gate Call does not break any law or anyone else’s rights (for example, a magazine’s copyright in a printed bill, or a sponsor’s trademark in its logo).

When you use Gate Call, you agree not to:

• Scrape, crawl or bulk-download the site or its data, or use automated tools to search or submit to it, other than ordinary search engine indexing of public pages.
• Try to get around sign-in, roles, rate limits or other security, probe for weaknesses, or interfere with the service or other people's use of it.
• Upload anything unlawful, harmful, harassing, or that you do not have the right to share, or any malware.
• Pretend to be someone else, an organization you do not represent, or another family; or enter riders or horses you are not responsible for.
• Use riders' information you see through Gate Call (for example, entries or results) for anything other than taking part in or running the shows, such as marketing or contacting children.
• Copy, resell or build a competing service from Gate Call or its software.

We may remove content or limit access that breaks these rules.

An organization can add a link to its own YouTube, Facebook, Vimeo or Twitch stream, which Gate Call shows on the live pages and arena TV. Gate Call only embeds the player: the video is hosted and controlled by that platform and the organization, and the platform’s own terms and privacy policy apply when you watch. The organization is responsible for what it streams and for having permission to stream the people in it.

The Gate Call name, logo and horse-and-gate mark, the website, apps and software, and the design of the service belong to Small Batch Solutions LLC and are protected by copyright, trademark and other laws. These terms give you a personal, non-transferable right to use Gate Call as offered; they do not give you any other rights in it. If you send us feedback or ideas, we may use them without owing you anything.

Riding, showing and being around horses is inherently risky and can lead to injury or death. Gate Call is software: we do not organize, run, judge or supervise any show, and we are not responsible for show operations, grounds, horses, judging, timing, placings, awards or the conduct of anyone at a show. Each show is run by its organization, and any waiver, release or equine activity notice is between you and them.

Gate Call is provided “as is” and “as available”. To the fullest extent the law allows, Small Batch Solutions LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not promise that Gate Call will be uninterrupted, error-free or secure, that listings, schedules, live boards, results or standings will be accurate or on time, or that notifications will arrive. Show-day screens depend on your devices and cell service; organizations should keep a paper or cash fallback.

To the fullest extent the law allows, Small Batch Solutions LLC and its owners, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to Gate Call or these terms, even if we were told they were possible.

Our total liability for any claim arising from or related to Gate Call or these terms is limited to the greater of (a) the amount you paid Small Batch Solutions LLC itself (not an organization) for Gate Call in the 12 months before the claim, or (b) US $100. Some places do not allow some of these limits, so they may not all apply to you.

You agree to defend and hold harmless Small Batch Solutions LLC and its owners, employees and contractors from claims, losses and costs (including reasonable attorneys’ fees) that come from your content, your use of Gate Call, your breach of these terms, or, for an organization, the shows it runs and the payments it takes.

You can stop using Gate Call at any time and ask us to close your account (see the Privacy Policy). We may suspend or close an account, or remove content, if it breaks these terms, puts others at risk, or if we are required to by law. We may also change or stop parts of Gate Call; if we stop the service, we will try to give organizations and families reasonable notice to export their records. Sections 6 (the license for content already public), 9 through 13, 16 and 17 survive.

We may update these terms. The date at the top shows when they last changed. If a change is significant, we will give notice on the site or in the app before it takes effect. Continuing to use Gate Call after a change takes effect means you accept the new terms.

These terms are governed by the laws of the State of Indiana, without regard to its conflict of laws rules. Any dispute will be brought in the state courts located in Putnam County, Indiana, or the federal courts for that district, and you and we consent to their jurisdiction.

We respect copyright. If you believe something on Gate Call (for example, a listing read from a show bill, a photo or a logo) infringes your copyright, send a notice to our designated agent with:

• your name, address, phone number and email;
• the copyrighted work you believe is infringed;
• the page address (URL) of the material on Gate Call;
• a statement that you believe in good faith that the use is not authorized by the owner, its agent or the law;
• a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and
• your physical or electronic signature.

Send it to: Copyright Agent, Small Batch Solutions LLC, legal@smallbatch.solutions. We will remove or disable the material when appropriate and may close the accounts of repeat infringers. If your content was removed and you believe that was a mistake, you can send a counter-notice to the same address.

Questions about these terms: legal@smallbatch.solutions, or see Contact. Questions about a particular show, entry, bill or refund are best sent to the organization running it.